Question 1

Who is ParkNcharge?

Accepted Answer

ParkNcharge is a cloud based EVSE management and billing solution designed for Multi dwelling establishments that will make it easy for them to deploy and operate their EV charger/s within their locations available for membership use or roaming for  public to use.  With an easy to use web mapping system, locating and booking any ParkNcharge charging station if very easy.
 
ParkNcharge uses RFID for EV users  to authenticate the use of EV chargers.   It is mandatory for any user to register to their building Admn or HR department   in order to secure their RFID.

ParkNcharge  is owned and operated by SysNet Integrators, Inc  - a value added service provider for more than 26 and has strong presence in billing and rating system for the Telco industry.

ParkNcharge is the only EV charging solution that offers managed EV chargers set up that is ideal for shared EV chargers for condomium operation or office buildings.  ParkNcharge already integrated in the platform  to allow building owners to manage the full life cycle of EV Charger operation from build, operation, monetization, maintenance and support.

Question 2

How to register to ParkNcharge

Accepted Answer

You must contact and visit your Establishment Admin office to Sign up for your RFID account.   You will be asked to provide information and you must pay the one time RFID card activation.  This RFID will be your personal access to ParkNcharge EV charger.  Since the billing is prepaid, you need to Top up your account from your Admin.

Question 3

What is an EV Charger?

Accepted Answer

EV charger or EV Supply equipment is a device that allows Electric Vehicles to get power or charge from AC or DC supply equipment.    AC charger ranges from 7KW to 22KW on single or 3 phase power source that can charge 90% a typical EV between  6-7 hours, depending on the power of your EV.  DC chargers, on the other hand, offers higher power from 60 to hundreds of KWH and are considered quick chargers that provides Direct Current supply to EV that can charge 90% of the EV battery in less than 45 minutes.

ParkNcharge can provice AC and DC chargers depending on the need of the establishments.  But for condominium use, power is not always available so we will be supplying AC chargers for shared Condo ParkNcharge use.

Question 4

What kind of Plug is available?

Accepted Answer

ParkNcharge supports Type 2 plug.  If your EV has GB/T or Type 1 plug, you can purchase an adaptor from  any of this modes.   1.  Go to your  Admin and ask for an adaptor,  2., by clicking this link to call us from your browser so we can deliver you the desired adaptor or 3., by sending us a Chat message here to purchase an adaptor.  Since supply is limited, normal delivery will take 5-7 working days.

Question 5

How can I start my EV charger community?

Accepted Answer

If you are operating in house Parking spaces for your residents or a HOA in any multi dwelling place, you are a candidate to be part of the ParkNcharge community.   You can send your information to our contacts and our sales representative will contact you for free site survey.   ParkNcharge will evaluate your site and will provide the right equipment and resources from planning, site selection, adminstration and monetization of the  EV charger system.

To start your Electric Vehicle usage in your community, you need to offer the charging station service first at your common parking areas.  Also, since it has been studied that majority of the time, EVs are parked either in the offices and residences, setting your EV shargers first will trigger the usage of EV in your community.

ParkNcharge is the only EV charging solution that offers managed EV chargers that is ideal for shared EV chargers for condomium operation.  We already have the platform and systems to manage the full life cycle of EV Charger operation from build, operation, monetization, maintenance and support.

Question 6

What do I need to operate ParkNcharge EV charger?

Accepted Answer

If your area has 220VAC single phase with  32 Amps available capacity and has one parking space to host the charging station, one EV charger is enough to start the service and can be shared by up to 25 Electric Vehicles  for your residential community.  You just need to contact ParkNcharge about your intention and we will make a free survey of our site and provide you consultation services to make your EV adoption journey a success.

Question 7

How do I charge my EV to ParkNcharge charger

Accepted Answer

If your establishment has a ParkNcharge charger installed in your area, you must first register to your building Admin or HOA office to get your RFID card in order to use ParkNcharge charger.  Your Admin can activate your ParkNcharge RFID by paying a one time fee.   Second, you must  top up an amount to your RFID from  the admin office.  Once your RFID is loaded, you can proceed to the ParkNcharge charging station, plug the charging gun to your EV and tap your RFID to start the charging.  Once the charging is completed or you reached the end of the time slot alloted, an SMS message will be sent your mobile phone together with your transaction history.

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